How to Calm any Angry Person in 90 Seconds with Doug Noll

Got an angry person in your life? Doug Noll has a system for that. In this episode, he breaks down his Noll Affect Labeling System, three simple steps: ignore the words, read the emotional data field behind them, and reflect it back with a simple “you” statement. It’s a method that’s already helped transform tens of thousands of lives, and one you can start using right away.

In this interview, Doug shares his unique and innovative system for calming angry people. He has transformed tens of thousands of lives using his method.

He discusses the three steps of the Noll Affect Labeling System.

1 / Ignore their words

2 / Read the emotional data field of the angry person

3 / Reflect back with a simple you statement